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With our live remote-assistance tool, a member of our support team can view your desktop
and share control of your mouse and keyboard.
A member of our support team will give you a numeric code (different from your call log reference). Type this into the
box below and click "Connect".
You will then be prompted to download a small virus-free applet. Follow on-screen instructions to install.
With your permission, our support representative can view your screen and share control of your
mouse and keyboard. You are in full control of your computer at all times. You always have
overriding control of your mouse and keyboard, and you can end the screen-sharing session
at any time.
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